Joys of managed care

Up until now my medical experiences in Philadelphia have been less than stellar. When I called my primary care office in University City I was regularly given wait times of 2-3 weeks for appointments, after being put on hold for quite some time. In lieu of actually being able to see a doctor, they would put me on the phone with a nurse. This persisted, even when I was coughing up blood in one instance. I’m sure the practices in University City give great patient care, but I have no idea how anyone actually gets in to receive said care.

The only experience more ridiculous than that was when I tried to find an OB/Gyn. I called around several practices listed with my PPO. Most of the time I was told “the doctor doesn’t have a calendar in.” I have no idea what that means, but anyone who would talk to me gave me wait times of up to six months for an appointment. Six months. If I’d been pregnant I may very well have given birth in my backyard by the time they were able to see me.

Today, however, I called a new primary care office closer to home in Chestnut Hill. I nearly fell out of my chair. I was not placed on hold once, they didn’t demand several numbers from my insurance card, and they gave me an appointment for tomorrow. Yes, the very next day. Amazing! I hope they refer me to a reasonable OB/Gyn who might find room for me in their schedule before, say, July.

1 Comment so far

  1. Meghan (unregistered) on February 27th, 2007 @ 2:06 pm

    No one should wait six months to pay someone else to poke up around in their lady business. Enough said!

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